STRATEGIC PLAN

Our 2021-2022 Strategic Plan describes how we will broaden our horizons to build the premier professional engineering services provider in our industry by the end of the strategic cycle.

PumpnMech’s purpose is to prepare our cities and the environment for the future. Through our understanding of our clients’ needs and as strategic partners of choice, we will fulfill our role by providing cutting-edge advice and an unmatched experience to help our clients succeed in a changing world, while benefiting our communities.

To achieve the objectives of our strategic plan, we will continue to develop our main pillars, namely our Clients, People & Culture, our Operational Excellence and our Experience. Over the next strategic cycle, bringing the “best of PumpnMech” to our clients will be at the centre of everything we do. It is for this reason that our client pillar is at the heart of our strategy.

The client relationship on which PumpnMech built its reputation is evolving. To continue to deliver tangible value to our public and private sector clients, we build our service offering on our ability to understand and adapt to changing needs while creating lasting value for our communities. During this strategic cycle, we will maintain and nurture our relationships with clients to epitomize the gold standard of customer experience in our industry.

PumpnMech’s reputation is founded on the work of our team and their dedication to our customers and our communities. Our long-term goal will continue to be “to be recognized as the best and most rewarding professional contractor to work with”; To achieve this, we provide our people with an environment that enables them to reach and deliver their full potential. In pursuit of our goal, we will continue to make extraordinary efforts to attract, lead, develop, and retain the best professionals.

At the end of this strategic cycle, we aspire to be the premier professional engineering service provider in our industry, constantly bringing value to our clients as the strategic partner. This value can have many advantages, including our geographic presence, our market leadership, our global mobility and our diversity of experiences. The bottom line: We can meet the most complex needs of our clients, no matter when or where they arise.

Our Operational Excellence

Operational excellence is about creating value for our stakeholders by strengthening our organization and evaluating how we can constantly improve our operations, while remaining responsible. In this way, we aim to operate efficiently to achieve the highest standards of client service and project delivery. A well-managed and profitable business that generates maximum margins will increase investment in our other pillars.

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